Susan is a Certified Woman Business Enterprise from the Commonwealth of Pennsylvania, a Certified Technical Trainer (CTT+), Microsoft Certified Trainer, Microsoft Certified Application Specialist Instructor, and Microsoft Office Master Instructor. To learn more about these designations, click on Qualifications. Susan has been involved in all aspects of training from:

• conducting needs assessment
• developing training material
• arranging facilities
• conducting instructor-led classes

To keep in touch with the business climate, Susan also develops end-user applications using Microsoft Access and Visual Basic.

Let Susan help you with your training or application development needs.