Areas of Expertise:

  • Conduct facilitator-led classroom instruction.

  • Perform training needs analysis.

  • Manage all aspects of training from course content and structure to trainer and facilities scheduling.

  • Demonstrate application development and programming skills.

  • Write and edit training and technical documentation.

  • Exhibit personal computer expertise in many diverse software packages.

Experience:

4/93 - Present Independent Computer Trainer/Consultant Working in the areas of Training, Application Development, Programming, Writing, and other miscellaneous Personal Computer needs.
6/89 - 2/93 Consultant 
with Adia Information Technologies 
Mechanicsburg, PA		 Computer Skills Training Specialist, 
AMP Incorporated, Harrisburg, PA
Environmental Software Specialist, 
DuPont, Newark, DE
Group Technology Project Team Member and Programmer, DuPont, Camp Hill, PA
*** Awarded Employee of the Month award in October 1990 and STAR for outstanding performance in February 1990.
3/86 - 2/89 Consultant 
with Bechtel Power Corporation 
San Francisco, CA		 Special Projects Engineer, Philadelphia Electric Company, Peach Bottom Atomic Power Station, Delta, PA
*** Received two promotions within a one year time span.
8/85 - 3/86 Temporary Employee 
with Employment East and Byrnes Group 
York, PA		 Personnel Assistant, Donn Corporation, Floor Division, Red Lion, PA
Insurance Administrator, General Defense Corporation, Flinchbaugh Division, Red Lion, PA
*** Developed position from Clerk to Insurance Administrator.

Education:

April 2009 Microsoft Certified Trainer
Microsoft
February 2009 Microsoft Certified Application Specialist - Office 2007 and
Microsoft Certified Application Specialist Instructor
Certiport
August 2005 Microsoft Office Specialist - Office 2003 and
Microsoft Office Specialist Master Instructor
Certiport
September 2002 Microsoft Office Specialist - Office 2000 and Office 97 and
Microsoft Office Specialist Master Instructor
CompTIA
September 2001 Microsoft Office User Specialist Master Instructor - Office 2000 and Office 97 (MOUS MI)
 Involves becoming MOUS Master and CTT+.
September 2001 Certified Technical Trainer (CTT+)
CompTIA
Demonstrates a mastery of instructor knowledge and performance as defined by the International Board of Standards for Training Performance and Instruction.
November 2000 Microsoft Office User Specialist - Office 2000 Master  (MOUS)
Involves passing the Word Expert, Excel Expert, PowerPoint, Access, and Outlook exams.
May 2000 Microsoft Office Authorized Instructor (MOUS AI)
 Involves becoming MOUS and CTT.
April 1999 Microsoft Office User Specialist - Office 97 Master (MOUS)
Involves passing the Word Expert, Excel Expert, PowerPoint Expert, and Access exams.
October 1997 Certified Technical Trainer (CTT)
The Chauncey Group International Ltd.
Demonstrates a mastery of instructor knowledge and performance as defined by the International Board of Standards for Training Performance and Instruction.
October 1992 How to Teach People to Use Computers
Eliot Masie, Masie Institute
July 1990 Financial Accounting
The Pennsylvania State University, Independent Learning
April 1990 Designing with Desktop Publishing
Business and Professional Research Institute
June 1988 Cobol Programming
The Pennsylvania State University (York)
May 1985 Bachelor of Science, Mathematics
The Pennsylvania State University

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