Susan has worked in the Computer Industry for 24 years with the last 19 years spent in the Training Area. She is a well received and respected instructor with knowledge and experience in many applications. To view the list of applications, visit the Areas of Knowledge page. Listed below are relevant qualifications:
| Microsoft Certified Trainer from Microsoft Incorporated |
 |
April 3, 2009 Click the logo to the left to get more information. |
| Microsoft Certified Application Specialist
Instructor and Microsoft Certified Application Specialist (Office 2007) from Certiport Incorporated |
 |
February 17, 2009 Click the logo to the left to get more information. |
| Certified Woman Business Enterprise from the Commonwealth of Pennsylvania |
|
December 14, 2005 Click the Pennsylvania seal to get more information. |
| Microsoft Office
Specialist
Master Instructor and Microsoft Office Specialist Master (Office
2003) from Certiport Incorporated |
 TM |
August 2005 Click the logo to the left to get more information. |
| Microsoft Office
Specialist
Master Instructor and Microsoft Office Specialist Master (Office
2000 and 97) from Certiport Incorporated Program name change. |
TM |
September 2002 |
| Microsoft Office User
Specialist Master Instructor (MOUS MI) (Office 97 and 2000) from
Certiport Incorporated
Involves becoming MOUS Master and CTT+ (see below). |
 TM |
September 2001
|
| Certified Technical Trainer (CTT+) from
CompTIA
CTT from Chauncey transferred to CTT+ from CompTIA |
 |
September 2001
Click the logo to the left to get more information. |
| Microsoft Office User
Specialist Master for Office 2000 (MOUS Master) from Nivo International
Involves
passing the Word (Expert), Excel (Expert), PowerPoint, Access, and
Outlook exams. |
TM |
November 2000
|
| Microsoft Office
Authorized Instructor (MOUS AI) from Nivo International
|
Authorized Instructor |
March 2000
Nivo discontinued this accreditation in the Summer of 2001. See MOUS MI above. |
| Microsoft Office User
Specialist Master for Office 97 (MOUS Master) from Nivo International
Involves
passing the Word, Excel, PowerPoint, and Access Expert level exams. |
TM |
April 1999
|
| Certified Technical
Trainer (CTT) from the Chauncey Group International
Demonstrates
a mastery of instructor knowledge and performance as defined by the
International Board of Standards for Training Performance and Instruction. |
 |
October 1997
CompTIA took over this program in June 2001. See CTT+ above. |
| How to Teach People to Use Computers with Elliot Masie of the Masie Institute (Ziff-Davis/Element K) | October 1992 | |
| Graphic Communications 3 Conference and Seminars in Philadelphia, Pennsylvania | April 1991 | |
| Designing with Desktop Publishing from the Business and Professional Research Institute | April 1990 | |
| COBOL Programming from the Pennsylvania State University (York) | June 1988 | |
| Bachelor of Science Degree in Mathematics from the Pennsylvania State University | June 1985 | |
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